Privacy Policy

Introduction

Heruwell respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, and phone number when you submit inquiries through our contact form.
• Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and navigation patterns.
• Technical Data: IP address, browser type, device information, and operating system.
• Cookie Data: Information collected through cookies as described in our Cookie Policy.

How We Use Your Information

We use collected information for the following purposes:

• To respond to your inquiries and provide customer support
• To improve our website functionality and user experience
• To send educational content about natural supplements when you have opted in
• To analyze website usage and optimize our content
• To comply with legal obligations

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: When you voluntarily provide information through our contact form
• Legitimate Interests: To improve our website and provide relevant educational content
• Legal Obligation: When required by law to retain certain information

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in website operations and only to the extent necessary
• Legal authorities when required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at [email protected]

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form submissions are retained for up to 2 years unless you request earlier deletion.

International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top of this page indicates when changes were made. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Heruwell
Štúrova 20, 080 01 Prešov, Slovakia
Email: [email protected]
Phone: +421 51 694 28 53